Shipping policy

Order Confirmation
After placing an order, you'll receive a confirmation email indicating that your order has been received and your credit card has been pre-authorized. Once your order is in our system, we promptly contact our suppliers to verify stock availability for immediate shipment. If an item is out of stock or unavailable, we will cancel the pre-authorization and notify you via email. If your item is available for shipping within five business days, we will process your payment and move forward with shipping your order.

Order Shipment
For in-stock items with processed payments, shipments typically occur within five business days from the order date. Once your order ships, we'll send you tracking details within 24 hours to the email address you provided. If you haven't received tracking information within six business days, feel free to contact us at support@weighedfitness.com.

Shipping Restrictions
We currently only ship within the USA, with limited exceptions for Canada. If the website allows you to complete checkout with a Canadian address, your order will be processed accordingly.

Address Changes
If your order has already been processed or shipped, we’ll do our best to update your address. Please note that this may cause delays, and any additional charges from the freight carrier will be the customer’s responsibility.

Shipping Timeframes
Shipping times are estimates and not guaranteed. We strive to expedite shipments by coordinating promptly with our vendors. If you choose to cancel an order due to delayed delivery, you will be responsible for all associated costs, including shipping fees, storage fees, and other related expenses. Filing a chargeback for shipping delays is considered theft and may result in legal action.

Shipping Options
We offer several shipping methods:

  • Curb-Side Pickup (Free): Your item will be delivered to your curb within 5–15 days.
  • Threshold Shipping: The item is brought to your porch, garage, or another sheltered area.
  • White Glove Delivery: Includes delivery to your room of choice, minor assembly, and removal of packaging.

Terms of Use
By using our website, you agree to these terms and conditions. If you do not agree, please refrain from using the site.

Our contact information is posted below:
ElitepointLLC
support@weighedfitness.com
7531 Dixon Rd SE, Albuquerque, NM, 87108
(505) 588-6543